1. Article

Effective use of resources The main, and most expensive, resource is personnel. Effective personnel management and accountability will be introduced , to create a customs service, which is efficient, effective, and able to fulfil Government priorities. This involves directing resources to the areas of greatest risk, and training and equipping staff to meet those risks. Senior Managers of the SRS Regional Customs Units must be aware of the strategic requirements and plan well ahead to meet those requirements. Management information systems will be required to provide the precise information in order to ensure that the intentions of the National Customs Board are clearly understood. In order to establish the most effective management structure, the National Customs Board will review its current functions and assign part of its control and preventive activities to regional customs. The competence of the National Customs Board will continue to include strategic development of activities, and control over its implementation. Issues concerning inadequate remuneration and lack of motivation will be addressed. The National Customs Board recognises that working conditions, failure by officers to observe ethical norms, and inadequate control promote corruption in the Latvian Customs Service. For the Customs to conform to the growing requirements of the national economy, rather than to adversely affect its growth the system of remuneration, as well as work organisation must be changed. If officers' pay will approximate to the level of their responsibility, education and skills, the risk of corruption will be reduced.